Shipping and Returns
Your order will be dispatched within 1-3 working dates from the time of placing your order.
All orders within Denmark are sent with GLS or DAO.
Orders to all other countries are sent with GLS, DAO or DHL.
All shipping rates will appear during check-out. The shipment cost if any will be added to the order price.
During the payment process, you must select how you want your item(s) shipped.
Depending on the forwarder, Danish orders will be delivered within 1-3 working days, and International orders will be delivered within 1-10 working days. A tracking number is provided along with the shipping confirmation email. You can track and trace your orders using this number until delivery of your order.
We dispatch goods on working days. Orders received before 10.00 am will be dispatched on the same day. Delays may occur during campaigns and public holidays. Additional transit time may occur when shipping to offshore islands. Seamless Basic does not accept responsibility for orders that are delayed in customs or by transporter.
If for some reason you are not happy with your purchase you can return it to us within 30 days for an exchange or refund.
For further details regarding shipping and returns you will find all information under Terms of Service.
Christmas extended returns policy from the 01. November to 24. December. Customers have the right to return any pristine product bought in-between these dates, until the 31. of the following month of January.
For all enquiries regarding shipping please contact firstname.lastname@example.org or use our contact form.