Shipping and Returns
All orders within Europe to parcel shops are free of charge.
Your order will be dispatched within 1-3 working dates from the time of placing your order.
All orders within Denmark are sent with GLS or DAO.
Orders to all other countries are sent with GLS, DAO or DHL.
All shipping rates will appear during check-out. The shipment cost if any will be added to the order price.
During the payment process, you must select how you want your item(s) shipped.
Depending on the forwarder, Danish orders will be delivered within 1-3 working days, and International orders will be delivered within 1-10 working days. A tracking number is provided along with the shipping confirmation email. You can track and trace your orders using this number until delivery of your order.
We dispatch goods on working days. Orders received before 8.00 am will be dispatched the same day. Delays may occur during sales and public holidays. Additional transit time may occur when shipping to offshore islands. Seamless Basic does not accept responsibility for orders that are delayed in customs or by transporter.
If you have chosen pick-up at Grumstolsvej 6, 8270 Højbjerg, Danmark, you will receive an SMS when your order is ready for pick-up. The store is open 10.00-17.30 on weekdays and 10.00-14.00 on Saturdays. The store name is Bings Bikestore. Please show the SMS and confirmation email at pick-up.
If you change your mind you have 14 days right of return.
For further details regarding shipping and returns you will find all information under Terms of Service.
For all enquiries regarding shipping please contact firstname.lastname@example.org or use our contact form.